Prompt Service: 
From time to time machines in the field require system level troubleshooting or RF process optimization.
In most cases we assist our customers remotely and if the problem is not solved we will send our technician onsite to resolve the issue same day or within the first 24 hours.
RF Welding or Catheter Forming Process Help
Whether its an RF Welding or Catheter Tip forming process we're here to help. When customers have new product dies we help them by remotely tuning the new RF welding or catheter forming process .
RF Welding Process Tuning
ONEX RF technology and patent pending software helps us remotely monitor and identify process issues and assist customers with new process setup and tuning.
We monitor the RF welding graphs during the weld cycle and perform fine process tuning remotely to increase processess efficiency and reduce cycle time and define optimum process parameters.
PLC Programming Support
Through our Remote Assist program we are able to remotely connect to the machines operating system and perform PLC program modifications as per customer request.
See the functionality or description on our Remote Assist page.