In most cases we can resole issues remotely and if the problem is not solved we will send our technician for onsite support same day or within the first 24 hours.
We also partner with other RF companies to troubleshoot old RF Sealers.
RF Welding or Catheter Forming Process Help
Whether it's an RF Welding or Catheter Tip forming process we're here to support our customers at all levels. We also support our customers remotely to set proper parameters to optimize the process efficiency.
RF Welding Process Tuning
ONEX RF patent pending software helps us remotely monitor and identify process issues and assist customers with new process setup and tuning.
We monitor the energy consumption of the sealing process and fine tune the settings to increase efficiency using the patent pending software.
PLC Programming Support
We use our PC based HMI to remotely program system PLC program as per customer requests.
See the functionality or description on our Remote Assist page.